A Letter From Our President
Dear Valued Customer,
The COVID-19 pandemic continues to affect every single one of us. Together, we are facing a truly unprecedented situation and it remains a challenging time for people and businesses around the globe. As we continue to navigate the changing tides posed by this pandemic, our priorities at Ohio Medical remain the same:
First and foremost, our hearts go out to anyone who has been impacted by the virus, either directly or indirectly. Our thoughts are especially with those who are sick, to whom we extend our heartfelt sincere wishes for a full recovery. We have truly been inspired by the selfless healthcare workers around the world who are on the front lines working tirelessly to care for people in need.
It is in this spirit of generosity we have been inspired to create OMCares. This is a new program at Ohio Medical that promotes giving back to our communities, kindness and other actions supporting diversity and inclusion. Our goal is to help make the world a better place. We will be sharing more information in the coming weeks on this exciting new initiative from Ohio Medical and look forward to receiving your feedback.
Next, the well-being, health, and safety of people remains our top priority. We at Ohio Medical are doing everything we can to keep our employees and communities safe while we continue to support our customers and do our part to help combat this pandemic. Ohio Medical is proud of our contributions during this crisis and while we faced increasing costs, we did not raise prices or exploit the increase in demand for our products.
Finally, our dedicated and passionate team has continued to produce products at record speed to get orders filled and shipped out as quickly as possible. These essential team members have been fully supported as we focused on their safety. Physical distancing protocols and elevated cleaning procedures were implemented and remain in place. The majority of our office-based associates have successfully transitioned to work from home environments with no disruption to service levels. Though work settings have changed, our commitment to you remains the same. I am pleased to report that we are nearing normal production and fulfillment levels across our entire portfolio.
This crisis—its scale and its severity—has taken us and the world by surprise. I have been so inspired by how our communities have come together during this challenging time to adapt, improvise, and innovate. On behalf of the Ohio Medical team, we are truly grateful for your support and partnership during this time as we continue to face this unprecedented challenge together. We are honored to do our part and help contribute to the solution.
Ohio Medical LLC